Privacy Policy

Last updated: January 2026

1. Introduction

Medvalley ("we", "us", "our") is committed to protecting the privacy of visitors to our website and patients who use our medical tourism facilitation services. This policy explains what information we collect, how we use it, and the choices you have.

2. Information We Collect

We may collect your name, contact details, country of residence, and information you voluntarily submit through our enquiry, contact and free consultation forms, including medical reports or descriptions of your condition. We also collect standard technical data such as IP address and browser type through normal website operation.

3. How We Use Your Information

We use the information you provide to respond to enquiries, connect you with relevant hospitals and doctors, prepare treatment cost estimates, and coordinate travel logistics if you choose to proceed. We do not sell your personal or medical information to third parties.

4. Sharing of Information

Your information may be shared with partner hospitals and doctors solely for the purpose of providing you with a medical opinion or coordinating your treatment. We require our partners to handle your data with the same level of care and confidentiality.

5. Data Security

We implement reasonable administrative, technical and physical safeguards designed to protect your personal information from unauthorised access, disclosure, alteration or destruction.

6. Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us at medvalleypvtltd@gmail.com.

7. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

8. Contact Us

If you have any questions about this policy, please contact us at medvalleypvtltd@gmail.com or call +91-9523534038.